Renewal & Persistency Management

Insurance Renewal Management Software

Renewal management turns every policy end date into a queue with an owner, a reminder schedule and a recorded outcome. Persistency reports then show retention by insurer, product, agent and branch, and revenue at risk in upcoming windows.

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Overview

Renewal & Persistency Management

Create renewal queues, reminder schedules, follow-up ownership and persistency views to help teams manage upcoming policy milestones.

Renewal & Persistency Management illustration

Frequently asked questions

Renewal & Persistency Management: common questions

Where do renewal dates come from?

From policy records in the PAS module or from imported data after migration.

Can we see which agents retain best?

Persistency can be reported by agent, partner, product and insurer.

Can reminders go by WhatsApp or SMS?

Where the messaging integration is in scope and approved, yes.

Can we see revenue at risk?

Yes, based on expiring premium and commission data.

Can we exclude customers who opted out?

Yes. Consent flags can stop reminders to those customers.

Can we track grace periods?

Yes. Grace periods can be configured by product.

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