Are insurer integrations included by default?
No. No insurer integration is implied unless specifically confirmed, because each depends on the insurer's API and agreement.
Insurer Integrations & APIs
Insurer API Integration & Connectivity
Integration depends on each insurer’s API availability, permissions and commercial terms, so every connection is assessed, scoped, tested and confirmed individually. Payment, messaging, accounting and identity integrations follow the same approach, and no insurer integration is implied until agreed in writing.
Important: Confirm feature availability, service commitments, legal text and contact details before relying on or publishing this information. Product capability is not a claim of regulatory approval or insurer partnership.
Overview
Insurer Integrations & APIs
Define a practical integration plan for insurer systems, payment services, communications, accounting tools and other business applications.
Automation is most useful for repeatable, rule-based tasks such as reminders, routing and incomplete-record alerts. Integrations should be designed with data mapping, access controls, error handling, monitoring and a documented fallback process.
Availability depends on each insurer and contract.
Frequently asked questions
Insurer Integrations & APIs: common questions
How long does an integration take?
Timelines depend on the third party's documentation, approvals and testing. An estimate is given after assessment.
Do you integrate with every insurer?
No. Feasibility depends on each insurer's API availability, permissions and terms, and is assessed individually.
Who pays for third-party API charges?
Third-party charges are usually separate from platform fees and are clarified in the proposal.
What happens if an insurer changes its API?
Changes are handled through the support terms agreed. Third-party changes can affect timelines.
What happens if an integration fails?
Failures are logged and retried, and alerts can be configured for your team.
Contact the Relevant Department
Choose whether you are a new or existing customer, select the product module and department, and share the details needed to route your request. Do not enter passwords, payment card data, or sensitive policyholder health information.
Department
- Sales & Product Demo
- Pricing & Commercial
- Implementation & Migration
- Technical Support
- Integrations & Partnerships
- Billing & Accounts
- Customer Success
- General Enquiries